Questions | Concerns | Complaints

If you or your family has a question, concern or complaint about your stay, we suggest that you first discuss it with your nurse or nurse manager. If the issue remains unresolved, please call to help reach a resolution.

Contact Us
Please call the phone number below so we may quickly respond to your needs.

Sutter Coast Hospital
(707) 464-8511

Hours:
Monday - Friday from 8:00 am - 4:30 pm
Weekends/Holidays: Ask the Operator to page the "Nursing Supervisor."

The Joint Commission

At times, patients may wish to contact an outside agency instead of utilizing the hospital's process. This is your right to do so. If your concerns cannot be resolved through the hospital, you are encouraged to contact The Joint Commission.

To report quality or safety concerns, contact The Joint Commission:

E-Mail:
complaint@jointcommission.org

Fax:
Office of Quality Monitoring
(630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.
(800) 994-6610